Third Hand Systems

Free guide + leak calculator

The three ways small businesses lose money without noticing.

None of them look like leaks. They look like an ordinary Tuesday — a call that rang out, a quote nobody answered, an invoice that’ll get paid “eventually.”

62%

of calls to small businesses go unanswered — and 85% of those callers never call back. They call the next name in the results. 411 Locals monitored-phone study · PATLive

44%

of businesses stop following up on a quote after one attempt — while 80% of sales take five or more touches to close. The job goes to whoever didn’t quit. MIT/InsideSales · Harvard Business Review

$17,700

is what the average small business is owed in unpaid invoices right now. 59% have invoices more than 30 days overdue. Intuit QuickBooks 2026 Late Payments Report

Most owner-run businesses close 30–40% of what they quote. The rest doesn’t go to competitors — it goes to silence. Nobody followed up.

The second leak is work you did but never billed for properly — and the third is sitting in your receivables aging report right now, quietly financing your customers at your expense.

I wrote a short guide that shows the real numbers behind all three — sources named — and how to find each leak in your own books, in about ten minutes apiece. No software required.

Get both, free:

01

The guide — “The Three Leaks”

The numbers, the sources, and the ten-minute exercise that finds each leak in your books.

02

The Leak Calculator

Enter four numbers you already know. It shows what the leaks are costing your business per year, in dollars. Opens the moment you submit.

That email doesn’t look right — mind checking it?

Matthew Snyder, Third Hand Systems — Florence, Kentucky. I build revenue and automation systems for small businesses. The guide comes by email; a few genuinely useful notes follow, a week or so apart; unsubscribe anytime and I won’t take it personally.

Done — the guide is on its way.

Check your inbox in the next few minutes (and the spam folder once, just in case — reply to the email and it won’t happen twice).

Meanwhile, as promised — no waiting:

Open the Leak Calculator →

Why the guide is free: because the diagnosis should be. If the numbers say you have a leak worth fixing, some owners ask me to build the fix — missed-call text-back, quote follow-up that runs itself, invoices that chase themselves. If they don’t, you’ve lost ten minutes and learned where you stand. Fair trade either way.